Most change programs spend enormous energy on communication, engagement, and sentiment. Town halls. Roadshows. Pulse surveys asking people how they feel about the new system.
And then, six months later, half the organisation is still doing things the old way.
Not because they weren't informed. Not because they didn't understand. Because the old way still worked. Because trying the new way felt risky. Because nothing actually happened to people who ignored it.
The change curve (the model most change managers base their understanding of change on) was built on the grief cycle. It was designed for people processing bereavement. Nobody died. Your ERP went live.
There is a better way to think about this.
Adoption is behaviour, not sentiment. People do not need to love the change. They need to find the new way easier and safer than the old way. That is it. That is the whole job.
Actually Adopted is a practical framework for leaders, project managers and change managers who actually want changes to stick. Not change that gets communicated. Not change that people say they support in surveys. Change that is actually, measurably happening six months later.
The framework has six steps. Each one addresses a specific reason change fails. Together they shift the focus from how people feel about change to whether they are actually doing it differently.
Not sure where to start?
If you want to understand the framework first, read through the six steps of the framework.
If you want to know how your current change initiative is tracking, take the free self-assessment. It takes two minutes, scores your initiative across all six steps, and gives you a personalised report with the most important thing to fix right now.